This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
- Non-Refundable Items:
We do not offer refunds if you decide the hijab doesn't suit you or meet your personal preferences after purchase.
Please make sure to check product details before buying.
- Exchanges for Damaged Items:
If your hijab arrives damaged or faulty, we are happy to exchange it. Please contact us within [number] days of receiving your item with photos of the damage, and we will arrange for an exchange.
Note: The item must be unused and in its
original condition.
- Exchange Process:
To request an exchange, please email us at noorthelabelhelp@gmail.com with your order number and details of the issue. We will provide you with further instructions on how to return the item.
- Return Shipping: Customers are responsible for return shipping costs for exchanges unless the item is faulty or damaged upon arrival.
- Final Sale Items: Sale or clearance items are final and cannot be exchanged or refunded unless they arrive damaged.
By making a purchase, you agree to this return and refund policy. If you have any questions, feel free to reach out to us at
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noorthelabelhelp@gmail.com
noorthelable (instagram)
Noor The Label Hijabs (TikTok)