Noor the label

Terms and Conditions

Terms and conditions

1. Order Processing & Shipping

Orders are typically processed within 2–4 business days.
Shipping times vary depending on the destination and courier service.
We are not responsible for delays caused by shipping providers or customs.

2. Withdrawal and Cancellation of Services

We reserve the right to modify, suspend, or discontinue any service, product, or promotion at any time without prior notice.
We may cancel any order at our sole discretion.

3. Financial Transactions

All payments must be completed using the methods provided at checkout.
Noor The Label is not liable for errors made by third-party payment processors or unauthorized transactions.

4. Refunds & Exchanges

For details about damaged items, non-refundable purchases, or exchange eligibility, please refer to our Return and Refund Policy.

5. Customer Expectations

We strive to provide accurate descriptions and product imagery.
However, we are not responsible for any errors, omissions, or technical issues (e.g., website downtime) that may affect availability or pricing.

6. Copyright and Intellectual Property

All content on this site (designs, images, text, logos) is the intellectual property of Noor The Label.
Reproduction, distribution, or use without written permission is strictly prohibited.
Attribution is required for non-commercial sharing.

7. User Conduct

Users must not engage in unlawful behavior, including hate speech, harassment, or spam.
We reserve the right to disable any user account for violating these terms.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to your use of our site or services.
This includes third-party issues, delays, or financial losses.

9. Amendments

These terms may be updated periodically.
Continued use of the website after changes constitutes acceptance of the new terms.

If you have any questions about our Terms and Conditions, please contact us at noorthelabelhelp@gmail.com.

Return and Refund Policy

We care about your satisfaction and want to ensure a smooth experience. Please review our policy below before making a purchase.

Non-Refundable Items:

We do not offer refunds if you decide a hijab doesn’t suit you or meet your personal preferences after purchase.

Please make sure to review product details carefully before buying.

Exchanges for Damaged Items:

If your hijab arrives damaged or faulty, we’re happy to exchange it. Please contact us within 5 days of receiving your item. Include your order number, full name, product name, and photos of the damage, and we will arrange for an exchange.

Note: Items must be unused and in their original condition.

Exchange Process:

To request an exchange, please email us at noorthelabelhelp@gmail.com with the required details. We will reply with return instructions.

Return Shipping:

Customers are responsible for return shipping costs unless the item is faulty or damaged on arrival.

Final Sale Items:

Sale or clearance items are final sale and cannot be exchanged or refunded unless they arrive damaged.

By making a purchase, you agree to this Return and Refund Policy.

If you have any questions, feel free to email us at noorthelabelhelp@gmail.com

Terms and Conditions

Return and Refund Policy

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